Most knowledge workers require specialized knowledge work systems,
Online Exam 6
All of the following managerial roles can be supported by information systems EXCEPT:
Which of the following statements best describes the term business intelligence?
The infrastructure for collecting and managing business data
The tools and techniques used to analyze and understand business data
Software developed exclusively for business management
Information systems involved in business decision making
Which of the following statements best describes the relationship between collaboration and knowledge management?
Without knowledge, collaboration is difficult.
Knowledge doesn’t exist without collaboration.
Knowledge is useful only when shared with others.
As knowledge increases, so does collaboration.
Most knowledge workers require specialized knowledge work systems, but they also rely on:
schools and universities.
data transferring systems.
In content management, once a taxonomy is developed, documents must then be __________ with the proper classification.
Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?
Which of the following is NOT one of the Simon’s four stages of decision-making?
To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use:
virtual reality systems.
fuzzy logic systems.
require a small number of attendees in order to maintain high levels of productivity.
enable increasing a meeting size without reducing productivity.
include specific procedures for priority ranking the order in which participants can respond.
utilize shared desktop computers to foster collaboration.
An essential component in the ability of GDSS to contribute to a collaborative environment is:
allowing users to contribute simultaneously.
using structured methods for evaluating ideas.
identifying users informally.
the guarantee of user anonymity.
The __________ phase of decision-making finds or recognizes a problem, need, or opportunity.
Which of the following does NOT describe the dimensions of knowledge in a firm?
It is contextual and applicable only in relevant situations.
It is intangible.
It is subject to the laws of diminishing returns.
It is a cognitive event involving mental models.
An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of:
Your company wants to develop intelligent techniques to create a “smart” oven that can perfectly cook basic foodstuffs, such as roasts and bread, using sensors and minimal input from the user. The system would know the difference between rare, medium rare, medium, and well-done roasts. The category of intelligent technique that would describe this system is:
When managers represent their company in the outside world and perform symbolic duties, they are acting in their __________ role.
A well-designed ESS will allow management to:
create routine production reports as well as view overall business performance.
facilitate group decision-making.
create pivot charts.
track the activities of competitors.
Which of the following are most likely to rely primarily on production reports for their decision-making needs?
Which of the following statements is NOT an accurate description of the importance of knowledge to a firm?
Knowledge experiences network effects as more people share it.
Knowledge should be seen as an intangible key asset.
Knowledge enables firms to become more efficient in their use of scarce resources.
Knowledge is unconditional.
Which of the following is NOT one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?
Business case archives
Forecasts, scenarios, and models
Which of the following systems digitizes, indexes, and tags documents according to a coherent framework?
Online Exam 7
End user development:
allows end users to create complex information systems.
increases the time and steps required to produce a finished application when compared to professional development.
allows ends users to easily access data, create reports, and develop simple applications.
requires more time to develop systems.
Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?
To show each level of a system’s design, its relationship to other levels, and its place in the overall design structure, structured methodologies use:
Gantt and PERT charts.
data flow diagrams.
Which of the following is NOT a tangible benefit of information systems?
Reduced rate of growth in expenses
Lower computer expenses
Improved resource control
To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use:
the real option pricing model.
a scoring model.
the net present value.
You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm’s structure and operations?
Information systems plan
Internal integration report
Sociotechnical design report
Organizational impact analysis
Transferring data from a legacy system to the new system would be defined by which category of system design specifications?
The __________ is directly responsible for the individual systems project.
project management group
IS steering committee
corporate strategic planning committee
What is the greatest barrier to successful business process change?
Ineffective project management
Usability of implemented solution
Selecting the correct process to change
Users prefer systems that:
are oriented to facilitating organizational tasks and solving business problems.
work with existing DBMS.
are able to provide optimum hardware and software efficiency.
are capable of storing much more data than they need.
Compared to the use of proprietary components, Web services promise to be less expensive and less difficult to implement because of:
their ability to integrate seamlessly with legacy systems.
their ability to enable communication among different systems using universal standards.
the ubiquity of the Internet.
the ability to reuse Web services components.
The criteria used for evaluation in a scoring model are usually determined by:
lengthy discussions among the decision-making group.
the IS steering committee.
Which of the following is NOT one of the five main variables affecting project success?
Which of the following is NOT a top priority in mobile application development?
Designing for multitouch
Limiting the use of keyboards
Designing for keyboard data entry
You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues and are likely to change their requirements during the course of development. What development method would be most successful for this project?
Which of the following project management variables indicates how well the project satisfies management objectives?
All of the following are indications of a failed information systems project EXCEPT:
employees are refusing to switch to the new system.
employees have created a spreadsheet solution to manipulate the data generated by the system.
a redesigned Web site has fewer visits to the customer support pages.
employees require training to properly use the system.
Which method is used to assign weights to various features of a system?
Information systems plan
In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related?
Degree would be a sister class to Mathematics and Physics.
Degree is a superclass to Mathematics and Physics.
Mathematics and Physics would be ancestors to Degree.
Degree would be a subclass to Mathematics and Physics.
Organizational software packages often include __________ features that allow the software to be modified to meet organizational requirements.