Module 1 slp-introduction to quality assurance and quality management

Before taking on the assignment. Please ensure that you look over the required reading in the attachment and follow the assignment instructions as outlined and any links provided within the assignment.


Health care systems in the United States continue to move into an age of public transparency regarding their quality and safety of care, their patient outcomes, and also their patient satisfaction levels. Consumers of health care services are now arguably the most informed they have ever historically been when it comes to making the choice of where they want to receive their health care services. So much information is available online to help consumers research a single hospital or compare multiple health care facilities at once! Are you aware of how public the data is for hospitals’ quality, safety, outcomes, and satisfaction?

Using the Centers for Medicare and Medicaid Services “Hospital Compare” website at, locate the data for two hospitals of interest to you. You may choose the two that are closest to your current location (or home location if deployed), but any facilities may be chosen. Run the hospital comparison, and then carefully study each portion of the review and ratings data for the two facilities. Then:

1.  Analyze the quality, safety, outcomes, and satisfaction data for each of the two hospitals that you selected. What stands out in the data of each hospital from a managerial and also a consumer viewpoint?

2.  What are the identified strengths and identified weaknesses of each facility in terms of their quality data?

3.  If you were the future health care manager of these facilities, how could your concerns for each facility’s data be addressed? Be specific in your explanations.

SLP Assignment Expectations

1.  Conduct additional research to gather sufficient information to support your analysis.

2.  Provide a response of 3-5 pages, not including title page and references.

3.  As we have multiple required items to be addressed herein, please use subheadings to show where you’re responding to each required item and to ensure that none are omitted.

4.  Support your paper with peer-reviewed articles and reliable sources. Use at least two references from peer-reviewed sources. For additional information on how to recognize peer-reviewed journals, see:
Angelo State University Library. (n.d.). Library Guides: How to recognize peer-reviewed (refereed) journals. Retrieved from

and for evaluating internet sources:
Georgetown University Library. (n.d.). Evaluating internet resources. Retrieved from

5.  You may use the following source to assist in your formatting your assignment:
Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from

6.  Paraphrase all source information into your own words carefully, and use in-text citations.

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